Inclusive public transportation is essential for promoting equitable mobility, particularly among vulnerable groups whose travel opportunities are often constrained by limited accessibility, safety concerns, socioeconomic conditions, and restricted access to private vehicles. This study investigates the relationships among accessibility, perceived safety, collaborative governance, public transportation preference and intention, and trip attraction among vulnerable users in Majene Regency, Indonesia. A quantitative cross-sectional survey was conducted involving 212 respondents, and the hypothesized relationships were examined using partial least squares structural equation modeling (PLS-SEM). Five latent constructs were evaluated: Accessibility (AC), Perceived Safety (PS), Collaborative Governance (CG), Preference and Intention (PU), and Trip Attraction (TA). The study addresses the need for an integrated understanding of how infrastructure accessibility, safety perceptions, and institutional coordination are associated with transportation preferences and potential travel demand among vulnerable populations. Its primary contribution lies in integrating these five dimensions within a single empirical framework. The results demonstrate that accessibility is positively associated with perceived safety (β = 0.545, p < 0.001), while collaborative governance exhibits significant positive associations with preference and intention (β = 0.755, p < 0.001) and trip attraction (β = 0.683, p < 0.001). Conversely, perceived safety is not significantly associated with preference and intention (β = 0.085, p = 0.076), and the indirect association between accessibility and preference and intention through perceived safety is also not statistically significant (β = 0.067, p = 0.096). The model explains 29.7% of the variance in perceived safety, 60.1% in preference and intention, and 46.7% in trip attraction. These findings highlight the importance of integrating physical accessibility improvements with collaborative governance involving local authorities, transportation operators, public institutions, communities, and vulnerable users to support more inclusive and responsive public transportation planning.
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SUBMITTED: 14 September 2026
ACCEPTED: 11 October 2026
PUBLISHED:
16 October 2026
SUBMITTED to ACCEPTED: 27 days
DOI:
https://doi.org/10.53623/csue.v6i2.1419