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Articles | Emerging Perspective in Social and Politics | Volume 1 - Issue 2 - 2026 | 72−84 | https://doi.org/10.53623/epsp.v1i2.1217
© 2026 by the author(s), and is licensed under the Creative Commons Attribution 4.0 International (CC BY 4.0) License Creative Commons Attribution 4.0 International (CC BY 4.0) License

Digital Government Transformation in Vietnam: A SWOT-Based Assessment of Public Sector Governance

Author(s): Nguyen Manh 1 , Le Duc Anh Tuan 2 , Bui Thi Van Nga 1
Author(s) information:
1 Academy of Policy and Development, Hanoi, Vietnam
2 Southern Bus Station Service and Management Center, Department of Construction of Quang Tri Province, Vietnam

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Emerging Perspective in Social and Politics

Volume 1 - Issue 2 - 2026

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Digital transformation is becoming a key driver for improving public governance efficiency and the quality of public services. This study assesses the current state of digital transformation in Vietnam’s public sector using the SWOT framework (strengths, weaknesses, opportunities, and threats). The research methodology is based on secondary data analysis from reports issued by government agencies, international organizations, and relevant studies. The findings indicate that Vietnam has made significant progress in the development of digital government. In 2024, Vietnam achieved an E-Government Development Index (EGDI) score of 0.7709, ranking 71st out of 193 countries, an increase of 15 places compared with the previous period. The National Data Exchange Platform processes approximately 2.8 million transactions per day. The VNeID electronic identification system has become a critical infrastructure for delivering digital public services. However, several limitations remain. The rate of online public service usage is not yet proportional to the level of service provision. Citizens’ digital participation remains relatively low. Information security, data interoperability, and disparities in digital infrastructure across localities continue to pose major challenges. SWOT analysis shows that Vietnam has substantial opportunities arising from the national data strategy, artificial intelligence, cloud computing, and digital public infrastructure. At the same time, risks related to cybersecurity, digital exclusion, and technological dependency are increasing. The study recommends shifting the focus from expanding digitization toward a data- and outcomes-driven model of public governance. Key priorities include data standardization, enhanced interoperability, strengthened information security, digital capacity development, and the establishment of a performance evaluation framework based on public value.

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SUBMITTED: 29 May 2026
ACCEPTED: 23 June 2026
PUBLISHED: 25 June 2026
SUBMITTED to ACCEPTED: 25 days
DOI: https://doi.org/10.53623/epsp.v1i2.1217

Cite this article
Manh, N., Tuan, L. D. A. ., & Nga, B. T. V. (2026). Digital Government Transformation in Vietnam: A SWOT-Based Assessment of Public Sector Governance. Emerging Perspective in Social and Politics, 1(2), 72−84. https://doi.org/10.53623/epsp.v1i2.1217
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